Customer Services: Partnering with Your Organization
With years of expertise in financial accounting and construction project management, Computer Guidance's Customer Services team partners with your organization to maximize the return on your technology investment. Our goal is to ensure the smooth implementation and continued operation of eCMS and the supporting infrastructure. We make technology work for you.
We understand that Enterprise Resource Planning systems are a major investment for any organization and have a significant impact on many different areas of the business. Hence, ERP systems are essential tools for managing the financial and operational health of the company. Therefore, we offer a wide range of customer services that help you make the most of your ERP investment from implementation to on-going support.
Our Customer Services include:
- Software Support focuses on the maintenance and troubleshooting of your eCMS software.
- Consulting, Implementation & Training helps your organization achieve more through the creation and optimization of business processes essential to the modern construction enterprise while ensuring an effective implementation of eCMS software applications and the initial and on-going training of users.
- Software Customization guides your company through the development and implementation of requested software customizations meeting your specific business needs.