Dear Valued Customer,
It has come to our attention that the states of Arizona and Kansas are rejecting the W2 electronic file for the following error message:
Error Code#: 4200 Line or Position#: 1406 Record: RS Field Position: 320-330. Incorrect field
The field length is incorrect in position 320-330 of the RS record. Positions 328-330 are coming in as blank, and they need to be zero if there is not another value that populates in that field.
This error message may not be limited to Arizona and Kansas. You need to receive updated program PRP440. This will be installed as Quick Fix 552 (QF552).
This program fix will be installed automatically for hosted customer. If you are enterprise customers, please create an on-line ticket to request the install of QF552.
The majority of the states have state specific programs and will not be affected. A handful of states use the “generic” PRP440 program which include Arizona and Kansas.
Thank you!