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Computer Guidance Corporation

The Experts in Developing and Delivering Cloud Construction ERP, Construction Accounting and Project Management, Software Solutions

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Christmas and New Years CGC Support Hours

November 10, 2025 by cgc2017

Wishing you a wonderful Holiday Season and a Happy New Year!

Computer Guidance will be closed on Thursday, December 25, 2025 and Thursday, January 1, 2026 so our employees can enjoy time with family and friends for the holidays. We will resume normal business hours on Friday, December 26, 2025 and Friday, January 2, 2026.   

For urgent needs, please open an incident on our Customer Support Site and email our after-hours support at afterhourssupport@computerguidance.com.

Thanksgiving CGC Support Hours

November 10, 2025 by cgc2017

Wishing our clients, partners, employees, friends & families a blessed, safe and Happy Thanksgiving!

Computer Guidance will be closed on Thursday, November 27, 2025, and Friday, November 28, 2025, in observance of U.S. Thanksgiving and Day After Thanksgiving. Regular business hours will resume on Monday, December 1, 2025.

For urgent needs, please open an incident on our Customer Support Site and email our afterhours support at afterhourssupport@computerguidance.com.

eCMS v.4.2 Fix Pack 3, Hot Fix 312 (HF312) is now available for all Customer Test Environments.

October 31, 2025 by cgc2017

Dear CGC Customers:

The v.4.2 Fix Pack 3, Hot Fix 312 (HF312) is now available for all Customer Test Environments.
HF312 includes changes from Hot Fix 310, Hot Fix 312, and the 2025 3rd Quarter Update.

The Hot Fix 312 Release Notes document is located on the CGC Portal/Knowledge Center. eCMS Updates Release Notes under eCMS v.4.2 Fix Pack 3, Hot Fix 312 Release Notes.

For hosted customers:
We will be contacting you regarding the scheduling of your Test environment upgrade. If the scheduled date/time does not work out for you, please contact Software Delivery.
You may also submit a ticket requesting the installation of eCMS v.4.2 Fix Pack 3, Hot Fix 312.

For on-premise customers:
Please submit a ticket requesting the installation of eCMS v.4.2 Fix Pack 3, Hot Fix 312 into your Test environment(s). You will be contacted to be placed on our install schedule.

If you need further assistance with the set up, then please go on-line and submit a ticket for help. The eCMS v.4.2 Fix Pack 3, Hot Fix 312 Update DOES require a dedicated environment to be installed.

The 2025 3rd Quarter Update eCMS v.4.2 FP3 (Q53) is now available for Production and Test environments

October 30, 2025 by cgc2017

The 2025 3rd Quarter Update (Q53) is now available for Production and Test environments that are at Hot Fix 311 or later.

Please note: The previous announcement indicated that Q53 required a minimum release level of Hot Fix 309 (HF309). The minimum required release level is actually Hot Fix 311 (HF311).

When installing Q53, if the environment is not at HF311 or later, we will perform the necessary updates before installing Q53.

The 2025 Quarter 3 Update (Q53) Release Notes document is located on the CGC Portal/Knowledge Center. eCMS Updates Release Notes under eCMS v.4.2 F03 2025 3rd Quarter (Q53) Update Release Notes.

Included in the Q53 update are changes for:
2503608 (IDI2500070) – ICI – TC History Detail – Identify Federal Overtime Exempt. 
Detailed documentation will be made available on the website for the new IDI for Overtime Premium Calculation. This document will include all steps to have Overtime Premium Deductions printed on the W2.

For hosted customers:
We will be contacting you regarding the scheduling of Production and Test environment upgrades. If the scheduled date/time does not work out for you, please contact Software Delivery.
You may also submit a ticket requesting the installation of 4.2 Fix Pack 3 – 2025 3rd Quarter Update (Q53).

For non-hosted customers:
Please submit a ticket requesting the installation of 4.2 Fix Pack 3 – 2025 3rd Quarter Update (Q53) into your Test environment(s). You will be contacted to be placed on our install schedule.

If you need further assistance with the set up, then please go on-line and submit a ticket for help.

The 2025 3rd Quarter Update (Q53) does not require a dedicated environment to be installed. However, the Web Application Server (WAS) does need to be stopped/started for all changes to take effect. 

The cases that require the restart of the WAS are indicated in the 2025 3rd Quarter Update (Q53) Release Notes.

For non-hosted customer, if your nightly processing does not stop/start the WAS, please let us know so we can do that once we complete the update. 

Federal Exempt Overtime Premiums

October 29, 2025 by cgc2017

Dear CGC Customers:

Please see the enclosed documentation for calculating Federal Exempt Overtime Premiums and reporting this amount in Box 14 of the W-2 using the eCMS Payroll application.

This document is also available on the CGC Portal  under the eCMS Quarter-End and Year-End section. 

The new IDI menu option will become available after you have installed Hot Fix Q53 (2025 3rd Quarter Hot Fix).

If you need further assistance with the setup, then please go on-line and submit a ticket for help via our Customer Support Site.  Thank you!

eCMS v.4.2 Fix Pack 3, Q3/25 (Q53) Availability for Test Environments

October 21, 2025 by cgc2017

eCMS v.4.2 Fix Pack 3 Q3/2025 (Q53) – Availability for Test Environments.
Dear CGC Customers:

The 2025 3rd Quarter Update (Q53) is now available for Test Environments that are at Hot Fix 309 or later.The 2025 Quarter 3 Update (Q53) Release Notes document is located on the CGC Portal/Knowledge Center. eCMS Updates Release Notes under eCMS v.4.2 F03 2025 3rd Quarter (Q53) Update Release Notes.

Included in the Q53 update are changes for:
2503608 (IDI2500070) – ICI – TC History Detail – Identify Federal Overtime Exempt. 
Detailed documentation will be made available on the website for the new IDI for Overtime Premium Calculation. This document will include all steps to have Overtime Premium Deductions printed on the W2.

For hosted customers:
We will be contacting you regarding the scheduling of Test Environment upgrades. If the scheduled date/time does not work out for you, please contact Software Delivery.

You may also submit a ticket requesting the installation of eCMS 4.2 Fix Pack 3 – 2025 3rd Quarter Update (Q53).

For on-premise customers:
Please submit a ticket requesting the installation of eCMS v.4.2 Fix Pack 3 – 2025 3rd Quarter Update (Q53) into your Test Environment(s). You will be contacted to be placed on our install schedule.

If you need further assistance with the setup, then please go on-line and submit a ticket for help.
The 2025 3rd Quarter Update (Q53) does not require a dedicated environment to be installed. However, the Web Application Server (WAS) does need to be stopped/started for all changes to take effect. The cases that require the restart of the WAS are indicated in the 2025 3rd Quarter Update (Q53) Release Notes.

For on-premise customer, if your nightly processing does not stop/start the WAS, please let us know so we can do that once we complete the update.

Thank you!
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