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Customer Focus 2026 Registrations Open

March 6, 2026 by cgc2017

Welcome to Customer Focus 2026 – Where Innovation Rides Tall!

Register today for Customer Focus 2026, happening July 13-15, 2026, at the Four Seasons Resort in Scottsdale, Arizona.

Join construction business leaders, technology innovators, and CGC experts for over two and a half dynamic days of:

🌵High-impact training programs and interactive discussions

🤠Live demos and forward-thinking presentations

👢Hands-on workshops highlighting eCMS applications, dashboards, BI, analytics, workflow, project costing, and more

Explore our next-generation eCMS One ERP solution, our new IBM Cloud platform, and powerful new software capabilities, helping you ride tall, operate efficiently, and stay ahead of the competition.

Set in a vibrant Southwest desert-inspired theme, Customer Focus 2026 blends meaningful education with unforgettable experiences. Attendees will enjoy western-style group activities and Southwest cuisine, along with countless opportunities to network, share expertise, and learn from peers shaping the future of construction.

Don’t miss your chance to learn, connect, and gain the insights you need to build smarter and cross the finish line in the lead saddle.

Customer Focus 2026

February 23, 2026 by cgc2017

Dear CGC Customers:

Customer Focus 2026 is your opportunity to gather with construction industry leaders, technology innovators, and CGC software and services experts for an energizing and collaborative experience focused on advancing Smarter Construction.

Across two and a half impactful days, you’ll take part in comprehensive training sessions, collaborative discussions, live product demonstrations, and strategic presentations—all designed to help you work smarter, move faster, and outpace the competition by fully harnessing the power of your eCMS data.

This year, we’re highlighting exciting technology advancements, our new secure and future-ready cloud platform and managed services offerings, and enhanced software innovations, including our next-generation eCMS One ERP solution.

You’ll gain valuable insights into how our Web2 apps, IDIs, dashboards, reporting tools, business intelligence and analytics, content management, workflow automation, alerts, project costing, and field operations capabilities can help your organization increase visibility, drive efficiency, and elevate performance across every department.

With a dynamic WestWorld-inspired Southwest desert theme, Customer Focus 2026 combines meaningful learning with memorable experiences. From western-style networking events to Southwest cuisine, this conference is designed to foster connection, knowledge-sharing, and practical takeaways you can immediately apply to your business.

We look forward to welcoming you for an unforgettable experience of learning, collaboration, and forward momentum.

Conference registration and hotel room reservations will open within the next few weeks, please keep an eye out for additional details and important announcements coming soon.

Don’t miss your opportunity to learn, network, and gain the insights you need to build smarter and cross the finish line in the lead saddle.

W2 Error

January 29, 2026 by cgc2017

Dear Valued Customer,

It has come to our attention that the states of Arizona and Kansas are rejecting the W2 electronic file for the following error message:

Error Code#: 4200 Line or Position#: 1406 Record: RS Field Position: 320-330. Incorrect field

The field length is incorrect in position 320-330 of the RS record. Positions 328-330 are coming in as blank, and they need to be zero if there is not another value that populates in that field.

This error message may not be limited to Arizona and Kansas.  You need to receive updated program PRP440.  This will be installed as Quick Fix 552 (QF552).

This program fix will be installed automatically for hosted customer.  If you are enterprise customers, please create an on-line ticket to request the install of QF552.

Customer Support Website

The majority of the states have state specific programs and will not be affected. A handful of states use the “generic” PRP440 program which include Arizona and Kansas.

Thank you!

[YE2025 Update] 1099 Misc electronic filing

January 27, 2026 by cgc2017

Dear Valued Customer,

An additional change for Year-End Processing was needed for electronic filing under the FIRE system for 1099 electronic filing. The Golden Parachute is no longer reported on Form 1099-MISC. Program APP140 was changed so that the “A” record no longer includes the “B” value in positions 26–45.Quick Fix Q551 (QFQ551) will be installed automatically for hosted customers.

For Enterprise/On-Premise customers, please create an online ticket to request the updated program APP140.

Customer Support Website Online Ticket

This updated program is only needed if you report 1099-MISC forms. If you only have 1099-NEC forms, then you should not experience this problem.Here is an example of the error message you may receive from the IRS if you do not have the updated program APP140 and you process 1099-MISC forms.

The 2025 Year End Update # 2 (Q55) is now available for all Production and Test environments.

January 16, 2026 by cgc2017

Dear CGC Customers:

The 2025 Year End Update # 2 (Q55) is now available for all Production and Test environments.
The Q55 Update contains changes for 2025 ACA and W2 fixes for Michigan and Alabama.

The minimum eCMS Release level for (Q55) is 4.2 Fix Pack 3 – Hot Fix 311.
This is the same minimum release level required for the 2025 Year End Update (Q54).

The (Q55) update does not require users to be logged out of eCMS. All changes will take effect immediately.

The eCMS v.4.2 F03 2025 Year End Update #2 (Q55) Release Notes document is located on the CGC Portal/Knowledge Center. 

Please review the documentation and schedule installation as soon as possible.

For hosted customers:
Since the (Q55) update can be installed while your users are logged into eCMS. 

The Software Delivery Team will be logging onto systems, in the days to come to install the (Q55) update.

For those customers who have already informed us to notify them before updating their production environment, you will be contacted by Software Delivery soon.

If you prefer a specific date/time for these updates or have any questions.
Please submit a ticket, requesting to be contacted by Software Delivery.

For non-hosted customers
:
Please submit a ticket requesting the installation of 2025 Year End Update (Q54) into your Production / Test environments. 


Following the install of updates and after nightly processing, the updated eCMS Release Level will display in the lower right hand corner of the eCMS menu.
Thank you! 

December’s CGCU Live Webinar Recording is Now Available

December 22, 2025 by cgc2017

December’s CGCU Webinar Recording on Web2 Overview is now available on the CGC University Members Page at CGC Portal >>CGC University Members Page 

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