Product Update

Dear Valued Customer,

The programming for a new IDI menu option for NYS 45 Quarterly CSV File has been completed. A member of the Software Delivery Team will be contacting you for delivery. You will find attached a summary of the new process to create the quarterly file. After the programs have been delivered and you need additional help, please create a new on-line incident to request additional assistance and Application Support will reach out to you.

Click here to download the instructions how to create the quarterly file. 

Click here to open an online incident.

Thank you, The CGC Team.

Dear Valued Customer, For customers that do business in the State of New York, we have completed the programming for bulk filing of NYS 45 file. Bulk filing is required if you are submitting for 10 or more companies. This requires that you have an established Agent ID number. Also included in this email is the required set up for the Local Master files for the locals used with the State of New York. We request that you immediately create an on-line incident if you require bulk filing so that our Software Delivery Team can contract you to send you the required programs. For those that do not require bulk filing, we are creating a new menu option for an IDI that will create the NYS 45 file in CSV format. This IDI is not finished but we are working furiously to complete it. We will email another communication once the new menu option is ready for delivery. The required set up in the Local Master is necessary for both Bulk and IDI/CSV filing methods. The Local Master will now identify these locals for QUARTLY processing Local Master              PR > Maintenance 1 > Local Master Locals are associated to the appropriate state, but the Local Numbers are user defined. The Local Tax ID will be used to identify each of these 3 locals.  The Local Tax ID field must be exactly as displayed below. New York City Local Tax ID:  NYC New York Yonkers Residence Local Tax ID:  NYYR New York Yonkers Non-Residence Local Tax ID:  NYYNR If realize you did not update the Local Tax ID(s) before creating the file.  You can up update the fields and re-create the file.

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Dear Valued Customer,

You are receiving this email because you do business in the State of New York and are required to submit the new NYS 45 quarterly file. We are in the final stages of testing the program changes for the new required file and will be sending a test e-file to the State of New York for approval. The program changes were made in EFW2 format in order to allow for bulk filing (multiple companies) rather than CSV format.

You are required to be at HF309 in order to receive the new program changes. If you are an enterprise customer (non-hosted), please go on-line and submit a ticket to upgrade to HF309 as soon as possible. If you are a hosted customer, you will be notified by the Software Delivery Team, and they will request permission to install HF309. When program changes for NYS 45 file are completed, you will be notified, and we will request permission to send you the family of programs.

Please contact the State of New York to see if you will be required to send a test file for approval.

Thank you! 

eCMS v.4.2 Fix Pack 3 Hot Fix 309 (HF308) Availability for Test Environments

Hot Fix 309 (HF309) is now available for all Test Environments that are currently at eCMS v.4.2 Fix Pack 3 Hot Fix 308. The Hot Fix 309 Release Notes document is located on the CGC Portal/Knowledge Center. eCMS Updates Release Notes under eCMS v.4.2 Fix Pack 3 Hot Fix 309 (HF309) Release Notes.Please review the documentation and schedule installation as soon as possible. For hosted customers: The Software Delivery Team will be contacting you regarding the scheduling of your Test environment upgrade. If the date selected does not work out for you, please let us know. You may also submit a ticket requesting the installation of eCMS v.4.2 Fix Pack 3 – Hot Fix 309. For non-hosted customers: Please submit a ticket requesting the installation of eCMS v.4.2 Fix Pack 3 – Hot Fix 309 into your Test Environments.Hot Fix 309 availability for Production Environments follows about 1 week later. If you have any questions, please open an online ticket.